Communication Associate vacancy in World Health Organization Delhi, Delhi, India

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About the job


To increase the awareness in Member States of WHO’s policies and public health issues in general, and to gain public support for its achievement, through the design of a comprehensive communication policy and strategy for WHO-SEARO.

Description Of Duties

Under the direct supervision of Public Information and Advocacy Officer (PIA), the incumbent provides administrative and secretarial support with responsibilities for specific subjects as assigned.

The Duties And Responsibilities Include

  • Provide overall administrative support to PIA Team in preparation of biennial work plans, assist in effective programme management, implementation and evaluation, monitor implementation of Biennial work plans and ensure timely and accurate GSM action in this regard. Provide assistance in preparation of implementation reports (mid-term and end of biennium) as per SEARO guidelines;
  • Coordinate logistics for the SEARO e- newsletter- Health in South-East Asia. Gather information such as photo credits, captions etc for the newsletter. Ensure copyrights information for all photos used in the newsletter. Ensure timely clearances;
  • Coordinate administrative and logistics support with other SEARO units to deliver communication products such as displays, exhibits, posters, films, print material etc for WHO days/meetings/events.);
  • Prepare and post campaign report for media and communication campaigns for WHO days, meetings and events. This report will be based on pre-approved questionnaire.Maintain a roster of outside vendors, such as PR Agencies, film-makers, videographers, photographers, designers and printers.
  • Assists with RFQs and drafts comparative statements for bids. Liaise with outside vendors on behalf of PIA unit to ensure compliance, completion of administrative actions for issuing contracts (Agreements for performance of work (APWs) and Purchase Orders (POs), close liaison and follow up with the vendors for work outsourced to them and timely payment actions.
  • Collect, register and maintain information relating to strategic communication activities, day-to-day correspondence and follow-up of activities and communications between Department of Communications (DCO-HQ), Regional Office and SEAR Communication Network (SCN) in WCOs to ensure efficient functioning of the Programme.
  • Receive, screen, log and route correspondence, attach necessary background documents and maintain follow-up systems. Select and make pertinent abstracts and undertake searches for information.
  • Draft/prepare, on own initiative, correspondence, reports, evaluations and justifications, as required, on general administrative or specific non-technical tasks.
  • Coordinate and manage administrative / logistic support required while arranging travel/official visits of PIA Team. Brief/support the Acting in-charge in the absence of supervisors. Follow-up of visit reportsecommendations for future actions to be taken.
  • Provide assistance in organizing GEAs/Trainings/press briefings, provide logistic and administrative support; Follow-up of the meeting reportsecommendations for future action.
  • Initiate selection proposals, take necessary HR actions for recruitment of personnel in the unit and coordinate with GSC and relevant administrative technical units for entire recruitment process; arrange technical and administrative briefings.
  • Brief and assist other staff in the programme area, arrange and take notes during the weekly unit meetings and monthly SCN meetings, takes part in discussions in new and revised procedures and practices, takes appropriate follow-up actions.
  • Perform other related duties as required or as instructed, by supervisors.

Required Qualifications


Essential: Completion of Secondary Education.

Desirable: A University degree (from recognized university) in media, creative writing, design, arts or other related fields is an asset.


Essential: At least eight years of progressively responsible administrative/secretarial/media productions related experience.

Desirable: Experience with public relations, event management, media production is desirable.


  • Tact, discretion and judgement is required when handling phone calls from the media or other stakeholders since the PIA unit is the face of WHO-SEARO in the media, on the web or during WHO events/meetings/days.2. Ability to perform calmly and efficiently under pressure within short deadlines and in evolving situations is essential.3. Thorough knowledge of SEARO Office policies, procedures, practices etc;4. Ability to draft clearly and concisely correspondence

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Knowing and managing yourself
  • Producing results

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Hindi.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at INR 1,108,894 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

Additional Information

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accreditedecognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • For information on WHO’s operations please visit:
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.



Contractual Arrangement

Fixed-term appointment

Contract Duration (Years, Months, Days)

Two years

Job Posting

Jan 14, 2022, 11:23:15 AM

Closing Date

Feb 4, 2022, 4:29:00 AM

Primary Location

India-New Delhi


SE/RDO Regional Director’s Office



IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.

Company: World Health Organization

Vacancy Type: Full-time · Mid-Senior level 

Job Location: Delhi, Delhi, India

Application Deadline: N/A

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