Process Associate Vacancies in Wipro Kolkata, West Bengal, India

Searching for a Job at Wipro in Kolkata, West Bengal, India

About the job

S No.

Details

Description

1

JD#

NIGHT SHIFT ONLY

2

Domain

Customer Service

3

Category

Voice

4

Level

1A -Associate level

5

Educational Qualification

Graduate

6

Experience

• Worked in service Industry
• Experience of 6 months and above desirable.
• Experience in call center will be an advantage.

7

Salary

For fresher: 170000

8

Communication Skill required

• Voice Clarity
• Accent Neutrality
• Fluency in English
• Grammar

9

Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)

• Knowledge of basic computer operations
• Willingness to rotate shifts, as needed
• Courteous with strong customer service orientation.
• Dependable with attention to detail.
• Good listening and speaking skills.
• Willingness to learn.
• Good sales skills.

10

Client mandated test (Contractual)

• Reference Check (PI)
• Culture Fitment Check (PI)
• Stability Check (PI)

Roles & Responsibilities

, Behavioural – interpersonal and influence management skills , Behavioural – Knowledge of Customer’s Culture. , Domain – Domain knowledge / Customer Centricity / Commitment

Company: Wipro

Vacancy Type: Full-time 

Job Location: Kolkata, West Bengal, India

Application Deadline: N/A

Apply Here

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