Requirement Engineering +Systems Support Manager Job in Kuehne+Nagel Mumbai Metropolitan Region

Searching for a Job at KuehneNagel in Mumbai Metropolitan Region

About the job

Managing the application support function including all the related activities of systems support, root cause analysis, maintenance, testing + cooperation with key stakeholders for application development. Your focus will be on ensuring operational delivery through facilitating our entire systems landscape; including internal + external facing applications. Through data analysis + other methodologies, you will ensure the optimal utilization of systems to achieve excellent data quality + efficiency

Your Role

Managing the application support function including all the related activities of systems support, root cause analysis, maintenance, testing + cooperation with key stakeholders for application development. Your focus will be on ensuring operational delivery through facilitating our entire systems landscape; including internal + external facing applications. Through data analysis + other methodologies, you will ensure the optimal utilization of systems to achieve excellent data quality + efficiency

Your Responsibilities

• To ensure system excellence through high adherence to designed processes + proper system utilization through system reports or process audits in collaboration with the process excellence function.
• To implement + support the usage of the entire system landscape through efficient + optimal system configurations achieving operational excellence
• To ensure high levels of data quality via analysis, review + action planning together with stakeholders.
• To monitor internal support queues ensuring timely responses to all requests.
• To identify re-occurring issues, provide systematic solutions or training needs + coordinate with respective trainers.
• To coordinate system testing with operations + document results as per regional standards.
• To cooperate with stakeholders for applications development such as requirement gathering, software solution design, testing + supporting
• To share knowledge to local Systems + Process teams on relevant topics.
• To find solutions + seek opportunities for the organization that will further our operational + strategic goals.

Your Skills And Experiences

• Minimum graduate from a recognised university
• Working knowledge in Systems Support
• Good Communication skills

req75831

Company: Kuehne+Nagel

Vacancy Type: Full-time · Mid-Senior level 

Job Location: Mumbai Metropolitan Region

Application Deadline: N/A

Apply Here

Tnemploymentnews.in