Firstsource hiring QA/Trainer/SME -RCM Vacancies in Firstsource Health Plans and Healthcare Services Chennai, Tamil Nadu, India

Website Firstsource Health Plans and Healthcare Services

This Job Listing is about Firstsource Health Plans and Healthcare Services in Chennai, Tamil Nadu, India
2022

About the job

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.

To know more about Firstsource please visit our website www.firstsource.com

Job location : Chennai

Position : Trainer/Quality Analyst/SME

Division : Healthcare

Experience : 1 year to 3 years

Shift :Flexible to work night shift

Key Skills :

  • Organize Quality review meeting and quality briefings to update associates on any quality issues
  • Handling Feedback sessions efficiently
  • Periodic knowledge calibration with client or SME
  • Liaison with other functions and ensure smooth working relations
  • Analyse internal/client error feedbacks and share the details
  • Organize meeting, quality briefings to update associates on any quality issues
  • Floor Walk and support associates to resolve issues
  • Give regular Feedback to the associate on specific Communication/Customer Experience/ Process issues

Eligibility:

Any Graduate

Contact details:

Amith/8248444597/[email protected]

JOB DETAILS
Company: 
Firstsource Health Plans and Healthcare Services
Vacancy Type: 
Full-time · Entry level 
Job Location:
Chennai, Tamil Nadu, India

Application Deadline:
N/A

Apply Here

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