About the job

Designation : Associate Customer Support

Job Location : Work From Home

Qualification : +2 or above

Shifts : Rotational, 6 days working

Salary Package : 1.80 LPA (Fresher) – 2.20 LPA (Experience – Min 1 year on paper)

Interview Mode for E Commerce Process : Virtual

Skills Required : Good spoken English and Hindi, 30 WPM typing speed with 95% accuracy

Process : Voice

Assets Required foe Work From Home : Laptop/Desktop with windows 10, i3 processor or above, 4 GB RAM, WIFI, power backup.

Responsibilities

Communicate with customers via phone.

Provide knowledgeable answers to questions about product, pricing and availability

Work with internal departments to meet customer’s needs.

Qualifications

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

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