Website Bansal Finefoods Private Limited
This Job Listing is about Bansal Finefoods Private Limited in Karnal, Haryana, India
About the job
We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.
To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.
*Customer Relationship Manager Responsibilities:
Building and maintaining profitable relationships with key customers.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
Customer Relationship Manager Requirements:
A bachelor’s degree in administration or a related field.
A minimum of 2 years’ experience.
Excellent interpersonal and communication skills.
Proficient in Google applications.
Proficient in English.
Easily update one with the product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.
Also maintaining of processes at the workspace
Salary range: 25-35k per month.
||Bansal Finefoods Private Limited
|| Karnal, Haryana, India